Echo Show 10 (3rd Gen) | HD smart display with motion and Alexa | Charcoal

(10 customer reviews)

$249.99

    SKU: B07VHZ41L8
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    B07VHZ41L8

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    10 reviews for Echo Show 10 (3rd Gen) | HD smart display with motion and Alexa | Charcoal

    1. Still Alive

      I have a lot of Echo devices so I felt like this was worth the splurge on prime day. I have an island between my kitchen and living room that I knew would be perfect for this. And it is. The only real downside is that it I can’t use it for my home theater. Why would they make it so the best sounding echo device can’t be used for the home theater setup?! That’s so weird. It also wasn’t as easy to set up as I’d hoped. Despite putting in my info ahead of time, I still had to manually type in my address, account info, and WiFi password. But other than that it’s been nice so far. I hope eventually it will figure out how to follow me correctly.

    2. Brandy Landry

      I caught this beauty on sale at the perfect time. We cut the cord on cable and no longer have boxes with the time on it and had an open space in my kitchen where my box was. I have had a 2nd gen Echo already but decided to upgrade to the show to take up that open space and have the screen and be able to use the home screen as a clock. We LOVE this thing and are so glad I upgraded. It was super easy to set up, especially when I was able to get it practically ready to go through the app before I even received it. The voice recognition has been great and I really can’t say enough good things about this device. If you were on the fence, get it.

    3. Mark Masaki

      New technology can be interesting. This thing can turn its screen around and follow your every movement. Sounds Orwellian, but I figure whomever wants to waste their time to spy on me has to be crazy; Nothing to see here anyway, lol. I set mine to face the screen at me only when I say the waking word. It has issues following you in low light conditions and will tell you so when it does, which can be irritating from time to time. If I want privacy I can use the camera lens blocker, which is basically a thin plastic panel that shifts to cover the camera lens. I don’t think the audible privacy is a possibility but if I cared about that, I wouldn’t have a cell phone either. For the microphone issues, my other Echo devices sometimes answer for this Echo Show instead, and that can be annoying when you are asking to see or watch something in particular. Most annoying is when Alexa is telling you from a regular Echo that she does not have the capability to do “that” on this device. Nothing like a smart home device giving you a “Duh” moment. Positioning for acoustics while maintaining view ability can be quite challenging given the limited power cord and Wifi limitations in the average household, mine included. The sound though, is amazing; I can feel the power in the vibrations it exudes, as well as hear the crisp sound quality from the somewhat heavy cylindrical base that the screen rotates around. The touchscreen is kind of like a tablet, just not nearly as quick in reacting to tapping or swiping. In conclusion, I think this will improve with time, and for the money I spent on it, that is forgivable (my iPad Air was nearly three times the cost of this refurbished unit). I don’t watch TV in my household and we don’t have to pay for cable service, so this is really the only thing we have besides our cell phones for viewing entertainment and getting the news, and my family appreciates what it has to offer. I’m sure there are other families out there that would feel the same.

    4. C

      The new Echo Show 10 (3rd Gen) is a big improvement over the previous 2nd Gen version. The Show 10 is now attached to a swivel base that lets the Show 10 constantly rotate to face you as you move around the room. Other changes include: a new speaker configuration, MUCH better camera, better processor, and Amazon Sidewalk support. Here are my thoughts so far:

      THE GOOD:

      -SETUP – Setup was super easy. The Show came configured to my account, I didn’t have to log in or even enter wifi passwords. It connected, downloaded some updates, and then walked me through customizing the range of motion.
      -MOTION- This is the most obvious new improvement. The Show 10 will now track your movement and turn to face you as you move around the room. The Show seems to have very good facial tracking, and it will rotate on its horizontal axis to follow you (you can also manually tilt the screen up and down to your desired vertical position.) We tested this while playing movies and while viewing our remote cameras, and it worked perfectly. We also tested with multiple people in the room; and the Show seems to lock onto one face and moves to follow that face, until it can’t see that face anymore and will move to another face. Or if someone uses the Wake Word “Alexa,” it will turn toward where that voice was coming from. This also works for video calls, though we noticed that on video calls the Show will rotate to try to keep ALL of our faces in view. Sometimes this might mean it faces in between two people so that the camera can see both of us, and then automatically zooms the camera in or out to adjust. Which brings me to the next big improvement:
      -13MP CAMERA – We were very impressed with the quality of the new camera, and with the tracking technology it uses. Not only are images crisp and detailed on video calls, but the camera will actually automatically zoom in and out to adjust to the people in the shot. For example I can back up from my kitchen into the living room, and the camera will zoom in and follow me. When you combine this with the movement and facial tracking, it is almost like having your own camera man follow you around the room on your call. The family members we called said they could see so much more detail. There is also now a physical shutter that you can close to cover the camera if you want to.
      -SPEAKERS – The old 2nd Gen Show 10 had dual 2” neodymium drivers, but this new 3rd Gen Show 10 has two 1” tweeters and a 3” woofer. I can definitely tell the difference, although I really don’t use the Show for listening to music very often. In testing out a few songs, I noticed that the new 3rd Gen seems louder at max volume, and less muffled. Definitely an improvement, though maybe not quite on the level of the Echo Studio.
      -PROCESSOR – The new Show 10 has both an upgraded main processor, and also a second Amazon AZ1 processor. This should result in slightly faster repose times, and better future performance; although I really haven’t been able to tell much of a difference so far. AZ1 is supposed to be faster and more efficient, and allow voice commands to be processed locally instead of having to go to the cloud; so we’ll see if this is noticeable in the future.
      -ZIGBEE/SIDEWALK – The previous version included a Zigbee hub, but this version also includes Amazon Sidewalk compatibility. Sidewalk is a long range connection technology that Amazon plans to use for devices that will be able to reach much further; (the initial announcement estimated up to half a mile). This technology isn’t really being used yet, but it is nice to know this future tech is built in.

      THE BAD:

      -WHITE POWER CORD – Yes, for some reason that same white power cord that ships with the Echo 4th Gen is also included for this Show 10. No matter what color Show you get (I got black), you still get a white power cord. I’m a little surprised that they went with this decision again, but it really doesn’t bother me much at all. Just thought I’d mention it in case that matters to you.
      -LARGE FOOTPRINT – Since the device rotates, you really have to be careful about where you put it. The Show 10 comes with a footprint guide, that suggests that you make sure you have enough space around the device to avoid the screen knocking over a glass of water, for example. This also wasn’t a big deal for me, but keep in mind you will probably need more space than the previous version. The specs recommend a 10” by 15” space, but I think you could get away with less.

      *Note – You can disable the movement by saying “Alexa disable Motion,” or by turning it off in the Alexa app on your phone. Also, when you first setup your Show, there is a slider bar that let’s you choose how far the screen should rotate in each direction. It seems to go almost 360 degrees maximum, but you can limit the radius so it turns much less. You can also change this in the ‘Motion’ menu under Settings.

      Overall, I am VERY pleased with this new Show 10. The camera clarity is great, and the face tracking technology is so impressive; there’s just nothing else like it for video calls to our family. This is a huge upgrade!

    5. Colleen

      Okay, I’m having fun with Alexa. This morning I said “Alexa, goodbye”. She replied, “Let’s make like a volcano and blow this place”. I will greet her when I return, and she often has a witty reply. She wakes me up to music which starts playing low then gets louder and louder until I tell her I’m awake. The sound is amazing for such a little speaker. I can hear the “thumping” coming from my room when I walk down the hall. Drawbacks, I know there is so much I can do with her that I haven’t learned and have had a hard time finding the features. Most I discover by looking at the screen. I just learned I can play Jeopardy and found out about a podcast. I have had her give me reminders at certain times. Such as, “Colleen, you better start getting ready, you have company coming in an hour.” She created a playlist of my favorite songs, but when I ask her to show me my favorite playlist, she only shows me the first song I added to it. In the end, I’ve had it about a week and I love it. I just want to know what else I can do. — UPDATE — so I have had this a couple of months. I love almost everything about it, except I know there are a lot of things than can be done and finding information on that is difficult. For instance, it let me make an outgoing call, but I don’t know how to assign a contact and when I called the person, I didn’t know what number to give them to call back. My phone is crap, so this would be a great alternative when I’m home. The screen will show a feature, but when I want to get more information, it has changed to a different screen, and I don’t know how to back up to review what it just showed me. I will ask Alexa to go back to last screen and she’s confused, I will ask her to tell me about it, and she’s confused. For instance, the screen flashed something about a “Bot” for cooking and DYI, I wanted to know more about it and couldn’t get it back. Or something will flash, but I don’t have time to see what it is and I don’t know how to bookmark it. Like I said before, I know there are a lot more options out there to utilize, but it doesn’t come with any sort of manual. I’ve gone to YouTube videos, etc.. but haven’t find anything to help. Other than that, I love the product and would buy it again.

    6. PMR

      I bought this mainly to use it as a video call unit (I intend to buy a second one soon, which will be installed at a relative’s house). My second use is watching the house when I’m away (via the app on my cell) and seeing a couple of cameras I have installed.

      That said, here are my PROS and CONS.

      PROS:
      – Nice screen of a good format and size. The resolution is really good, too.
      – Good sound, equivalent to (if not better than) what my Echo 3rd gen produces.
      – Should make a nice video call set (more on that when I install the second unit; I will get back here to update my review).
      – The screen follows you (most of the time)!

      CONS:
      – The screen is way too reflective. That makes it hard to read if there’s a window behind you.
      – A white power cord for a black unit, really, Amazon?! OK, I understand it saves YOU some bucks, but it’s an eyesore at my all-black countertop. A black unit should come with a black cord, period. Good thing I had an Echo 3rd gen. with a black cord I could use (my Echo can keep the white cord since it falls hidden behind a piece of furniture).
      – While I’m at that… the power cord has a different adaptor than the Echo Dots. So you can only replace the eyesore white cord like I did if you have an Echo (not the dot, but the taller one, which also uses a different adaptor — come on, Amazon, standardize that stuff!)
      – Somewhat harder to hear you… and I can attest to that since I have five other Echo Dots 3rd gen plus an Echo 3rd gen in the house. You call it, it doesn’t hear you, and you need to repeat it louder. It’s so annoying that sometimes a Dot in a far-away room will reply to your command instead of this unit, which is right on your face.
      – Besides, you can say “Alexa, do [whatever]” to an echo dot, while you have to call “Alexa” (wait for it to find you) and then “do [whatever]” on this thing. Not as fast/responsive as the Echo Dots.
      – No infrared vision, so don’t expect it to be helpful as a night camera to watch your house.
      – It does follow you, but sort of “crooked.” Its camera is off-center, so it usually doesn’t “look at you” directly but a little sideways. No, there’s no way to fine-tune that either. And sometimes, for no good reason, you can walk in front of it, and it won’t follow you… I haven’t yet figured out why and when it does follow me, even after telling her to “follow me” and activating that mode.

      Finally, let’s be honest: I love what it does, and many years ago, I was impressed with what this technology promised. But almost a decade later, Alexa isn’t becoming smarter. It recognizes my face and my voice. But if I tell her my birthday or some other fact about me, she’s still incapable of memorizing it (yes, I can create a note, but that’s not the same as this thing really KNOWING when my birthday — or anyone’s birthday — is).

      Today, it also should be smart enough to receive two or more commands at once, like “turn off my office light, turn on my bedroom light, and play music.”

      And even though I have a Fire TV at home, it took way too many commands and internet searches until I got this new unit to control it (it kept replying, “your Fire TV can’t do that” to every command; I finally got it to work, but definitely not a user-friendly set up as I’d have expected).

      So the promise of Artificial Intelligence is still in the air. This thing has good voice recognition, but its features and skills are still not worthy of being called “intelligence.”

    7. JB

      I bought the Amazon Echo Show with high hopes, and while it has some great features, I can’t help but feel a bit underwhelmed. Here’s my three-star review:

      Pros:

      Display: The Echo Show’s display is crisp and clear, making it convenient for viewing recipes, song lyrics, and even security camera footage. It adds an extra layer of functionality to the typical smart speaker.

      Video Calls: The ability to make video calls is a nice touch, especially for keeping in touch with family and friends. The camera quality is decent.

      Cons:

      Limited App Integration: The Echo Show’s selection of apps and skills feels somewhat limited compared to other smart displays. I wish it had broader compatibility with popular services and a more robust app ecosystem.

      Voice Assistant: Alexa seems to have forgotten a few things as I find myself growing increasingly frustrated at requests that go unanswered. In what world does an “upgrade” from my original Echo fall this flat??

      Sound Quality: The audio quality is decent, but not outstanding. While it’s suitable for casual music listening, it doesn’t quite deliver the immersive experience I was hoping for. External speakers may be necessary for audiophiles.

      Privacy Concerns: The camera and microphone raise some privacy concerns. Although Amazon has improved privacy settings, it still feels like an invasion of privacy having a camera in the home. It’s essential to stay vigilant with the device’s privacy settings.

      In conclusion, the Amazon Echo Show is a solid addition to the smart home ecosystem, but it falls short of its full potential. It offers some great features, but the limitations in app integration and audio quality, coupled with privacy concerns, make it a less-than-perfect choice. If you’re already invested in the Amazon ecosystem and are primarily looking for a smart display for basic tasks, it’s a reasonable choice. However, if you’re seeking a more versatile and privacy-conscious device, you might want to explore other options.

    8. Vincent

      I have owned the last two Generation Echo Shows. The Echo Show 1 & Echo Show Gen 2. The Echo Show 10 solves all the issues that the first two devices had, and adds even more features jam packed into one great device.

      Now before I get into the meat and potatoes — let me tell you about the truly magical experience I have had with this device. It arrived in a box almost double the size of the previous model — and this device is BIG! The screen is huge! The speaker is also apparently much more powerful than the last generation — and I can tell, that is most definitely the case.

      But the true magic comes when you power on and set up the Echo. The Amazon team really did wonders creating this device. Both the camera and the AI in this thing are crazy good. Assuming you have motion enabled, as soon as you say the wake word, i.e., “Alexa” the device honed in on my direction, rotated towards me, and began listening.

      If you walk around the room, this device follows you. You can’t understand how cool this is until you try it out. I would upload a video, but I’m sure you can look it up on YouTube, and there will likely be hundreds of reviews showcasing it here.

      There’s something about the tracking technology that Amazon has gotten just right. I called up my Grandma who has my old first gen echo show, and she didn’t even realize we were conversing as I was walking around my room. She thought I was just stationary the whole time. When I pointed it out and showed to her, her jaw dropped.

      The way the camera zooms in on you, and the range of video it can show is phenomenal. I can jump onto my bed (my echo is on my nightstand) and the echo will zoom in and focus on me. When I go off the side of my bed, it follows zooming out, and can follow my body all the way as I walk back across the room towards the device.

      It all feels so natural. The only thing that is missing would be if the Echo device itself moved! You can now have a conversation with someone when moving around your environment, without having to remain stationary.

      In a kitchen, a home gym, or anywhere you’d want to talk with someone actively, this device would be really extraordinary to play with, especially during covid times.

      I use my device in my room as an Alarm clock — so previously, my camera would be staring across the room as to not let me look at the screen if needed (for time/alarms, etc). Now, with the camera cover, I feel much more comfortable covering the camera and rotating the device to look towards me at night.

      Now, take these into consideration as you decide if you want to purchase:

      First, if you want to get the latest and greatest Echo device, the purchase is a no brainer. I am an Amazon loyalist, and can say that even from first impressions, this device blows all other Amazon devices I’ve owned away.

      Second, if you’re a user who doesn’t mind the camera being uncovered, then you’ll have no problem with this device. You’ll love it. The motion features will be left on 16/7 for me. I wouldn’t be comfortable allowing having the camera on while I’m sleeping (and staring at me), but for a public area in your home — who cares? I wouldn’t mind, I’d leave it on all day — it following you around is magical.

      Third, if you fall into the second issue above, you CAN use the camera cover to disable motion. If you don’t mind sliding the cover open and closed every morning/night, this could work for a nightstand alarm clock, and the hassle/inconvenience would be worth it.

      Pros:
      – Motion is magical
      – Camera is high definition
      – Sound is great. Music sounds lively. Lyrics on screen that follow you around the room
      – Adaptive screen dimming still works even when camera/motion is blocked/disabled
      – You can manually rotate the device when motion is off i.e. I’m going to bed, to point it towards me. I don’t know if that’s safe for the motor — I’ll ask Amazon!

      Cons:
      – If your room doesn’t have a full range of motion, the Echo might get confused when following you around. Since it is on my nightstand, the echo really only needs to turn about 90° to see in front if itself, and when I go to the left of my room. If I go to exit my room, it might start losing tracking, which could probably fixed in a future OS update (to halt moving at a specific point, which it already does).

      Bottom Line: I 100% recommend this as an upgrade to an old device or a new device for any potential Echo owners. If you don’t feel comfortable with the motion controls, turn them off, but you won’t get the full package and what I think is the biggest selling point of this device. Put this in a public room and try it out — you won’t regret it.

      EDIT: After seeing more reviews a few points to mention:

      1. White power cord. Who cares? You dock a star for this? Don’t listen to normies giving poor reviews who think the color of a power cord which is draped out of sight will have any effect on how the device improves over it’s predecessor
      2. Complaints over resolution: if you’re not buying this thing to watch full-fledged movies on, it’s fine. You won’t notice.
      3. Complaints over tracking: it won’t track you with the camera in the dark. A future models can probably have an infrared light added (similar to FaceID) to fix that problem.
      4. I saw someone complaining about Airplay and multiroom audio. Echo devices support multiroom audio through Amazon’s Ecosystem — not bluetooth. It has never supported that. Why would you expect this to change without notice?

      Don’t listen to the haters. People reviewing are acting as if this device isn’t 5x better than the last generation of the Show. Motion is a stellar addition that would bring moving smart devices into the mainstream. No one here knows what a
      the Facebook Portal is, because there was never a solid backing behind the product line. Echos are in homes across America, and I’m sure that this will lead to better smart devices from Amazon in the future.

      For reference, I have owned an: Echo Show 1, Echo Show 2, Echo Dot, and have coded ~5 Alexa Skills. I know these devices. This gen is great. Give it 1 month and these will be 5/5. These reviews all read so fake. Who purchases a device and returns it same-day due to a different colored power cord? Who returns a device that doesn’t do something they expected when it was never said the device did it?

      Low-information consumers and people with too high expectations… there’s a reason why it’s called PRE-ORDERING, because you KNOW you are going to like it and/or take what you get. No one forced you to buy a day 1 device.

      TL;DR: Don’t listen to bad reviews. Buy this if you’re in the market.

    9. A. Pena

      Full disclosure, I receive gift cards from my place of work from time to time and I used some of that money to pay for half of this unit, though it is not related to Amazon of course so this review is fully of my own opinions.

      I own a few of the Amazon Echo show units dating back to the original Gen 1 Echo Show (7 inch). I currently still own that unit and had a place in my kitchen for several years. My wife now working from home needed an Echo in her upstairs office (where it was becoming troublesome to reach her from the other end of the house) so instead of purchasing an all new one, we decided based on her casual usage that we would replace the Gen 1 Echo Show with the latest generation for the kitchen. At the time, I wasnt aware of the new Echo Show 10, but was intrigued to find out there was a new version with a motorized screen display. I am somewhat of an early adopter, but my profession is in computer/electrical engineering and wanted to see if this was worth the substantial increase in costs. The gift card funds just help take that sting out of the purchase that made the decision easier over the costs of the non motorized Show product line.

      Unboxing:
      Unboxing was straight forward if you are familiar with the Show lineup and not much to say other than that reviews had led me to believe the unit was big, but I was not surprised by what I found. Essentially a large speaker base with what appears to be a tablet stuck to it, not that surprising and what anyone would expect. The cable like many others have mentioned on the charcoal colored unit is a bit annoying that it is white, but not the end of the world. Just would have appreciated more attention to this detail. Packaging looked well capable of protecting the unit as it was a box within a box, within another Amazon box, but this is where I have a small gripe. Did we need 3 boxes for this, Amazon, please work on the overuse of packaging for wastage.

      Setup:
      Setup was pretty standard if you have ever performed an Echo setup, but a bit elongated to perform the turning radius setup limits which is handy if your Show will have objects nearby or walls to contend with. I have none in this case as it is going at the end of the counter bar that divides the Den area with the Kitchen area. It can turn 360 degrees freely and this was easy to see how to limit or run unhindered. The rest of the setup was just confirming the Amazon account, wireless connection, and home screen details. All within about 3 minutes or less.

      First impressions:
      My first impressions were the unit is very sleek looking and the weight seemed adequate for the unit to be stable on the bench. The screen was perfectly bright and just the right size to view from a reasonable distance. The speed of the rotation as some have mentioned being too slow I found just fine as I want it to be quiet (which it is in motion – perfectly silent) and yet not aggressive in the movements as to call too much attention to the unit. My family thought it was pretty interesting how it can follow if you interact with it, but normally it stay put unless you ask it a question. In locating the person to point at with the voice trigger, I actually found the unit a little less sensitive to the wake command than any of my other generation units including the latest 8 inch and 5 inch Show units (I own 4 x 8 inch units and 4 x 5 inch units, along with 3 echo dots). In fact I have an upstairs Echo Show 8 (open ceiling through the Den into the movie theater room, that many times “bongs” to the wake command sooner than the kitchen one will standing within a few feet of this new unit. This isnt a huge issue once you get used to it, but I hope Amazon tweaks the sensitivity of the wake command to be more in line with other models in the lineup. One of the reason I got this new unit was my impressively fast results with the other latest generation Echo Show 8 units being so fast to work a command over the 1st generation.

      After a few weeks of usage:
      I have found that the unit motorized feature is a little bit of a novelty, but in daily use it has been a welcome change. For the price difference, I am right on the fence of whether I would pay the difference knowing what I know now and I know that may not help anyone reading this, but it is really right there with I would or wouldnt pay the extra. As the price knowingly will come down over time, this should become easier to make a decision.

      Sound Quality:
      Sound quality is above par for my expectations, as it is more clear than the preceding model. It has more depth to me and sound dispersion to 360 degrees is far better than the rear/side facing speakers of the past. Potentially largely due to the screen being out of the way which is a bit expected. Louder volumes were reached without distortion compared to previous units and the highs were clear and pronounced without overdoing it. Happy with this as an area speaker, but this wont replace your bookshelf stereo for instance. It can be paired with other devices so you can expand this if necessary.

      Motion tracking:
      As mentioned from others, this is a bit laggy, but in the “works well enough” category. It is not quick to jump around, but can trail someone easily walking around. What I found is that it rarely loses focus of the individual completely even though it will trail the motion. And if the user is continuing to speak, it almost never loses track of the user in my testing. Of note, it of course does not track up and down as the motorized function is swivel only, but the wide angle of the lens makes this mostly unnecessary.

      Final verdict:
      Would I get this again? In this same scenario, definitely, no regrets. Had I needed to pay the entire amount? At $250 at the time of writing while the 8 inch is $109, this is a hard justification, but when we remember that a year ago the previous 10 inch model was selling for $229, it gets a lot easier to see that the extra $20 delivers quite a bit. Better sound, motorized swivel, a better screen, and a much better tilt/angle/level than the previous unit had out of the box. I think this is a win, if it isnt a solid win over the previous generation. I hope that the mic sensitivity gets better with updates, but I dont have many complaints over what is delivered today from this model.

    10. Josie<span class="a-icon a-profile-verified-badge"><span class="a-profile-verified-text">

      There is so much you can do with these echos that I probably haven’t even done half of them yet. I talk to mine about every day and it’s so nice. I love the big screen on these. I shop on mine, I check the weather, I play music, and so much more. They are so perfect.

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    Echo Show 10 (3rd Gen) | HD smart display with motion and Alexa | Charcoal
    $249.99