All-new Echo Show 5 (3rd Gen, 2023 release) | Smart display with 2x the bass and clearer sound | Charcoal

(10 customer reviews)

$39.99

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    10 reviews for All-new Echo Show 5 (3rd Gen, 2023 release) | Smart display with 2x the bass and clearer sound | Charcoal

    1. K.L.

      I purchased this echo show 5 in July, and did not open it until two days ago. I previously owned the first generation echo show and had minor issues, but nothing like the problems I am having now with this device. I use this device as my bedroom alarm clock however, when I tried setting the clock to fully display, including the weather and date, as well as a different background, outside of the factory default, the system displays the time at the left-hand corner with the factory default background. The device also flickers on and off and when I turn the lights off, the the system goes dark and I can’t see the time. I have unplugged it several times as well as did a factory reset multiple times with no improvements. Because I am outside of my 30 day return window, I will have to get my credit card company to assist with this faulty device.

      ******Update 10/29/23*******
      Since my initial update, the clock started functioning how I expected it to work. I love the new display screens and this clock displays my alarm time, where my old one stopped doing so. I changed from 2 stars to 4 stars and did not give it 5 stars because of my initial problem.

    2. Michael

      Initially when we first got our echo every once in a while, it would not hear us. Now the dam thing is as deaf as a post leaving us to have yell at it and sometimes that don’t work. Worked with tech support twice and it still can’t hear you and now it fails to carry out commands when it does, by far the worst echo device we’ve bought. Wish I’d returned it within 30 day window.

      Update 10/6/23

      Amazon contacted me after I posted my review and after trying to work out what its issue with its hearing was, they sent me a new one. Set up went flawlessly, its hearing problem is better but not nearly as good as other older Echo devices in our home. I have an Echo studio in our bedroom and an Echo Spot in my office. The Studio has the wake word “AMAZON”, and the SPOT has the wake word “ALEXA” Using a normal speaking tone both of these devices can hear their wake word from the kitchen which is on the other side of house. Even though the new unit is better, it still has trouble hearing and can’t always hear its wake word from the kitchen which is about 10 feet away.
      The unit is really nice with a great display and sounds great, but its hearing is not great.

    3. Enough Already

      So I’ve had this since July. It’s quite useful, but if you were expecting this touchscreen device experience to match the consistency or reliability of, say, your iOS or Android smartphone, think again. The software that runs these things likes to do random inexplicable stuff you didn’t ask for, like the photo slideshow mine just started doing despite nobody asking it for anything and no routines running that would cause this. At other times, it show the ugly clock with the big blue numbers (really, can’t we have something less cheesy and ’80s-esque, Amazon?) instead of switching to the much more pleasant red / night mode version which you might have configured for yourself.

      Also I need to unplug and plug it back in every few weeks because it starts doing random things like displaying a white screen. It is just unreliable and inconsistent. You don’t notice this kind of goofiness with the audio-only Echo devices so this is really a let-down, that their software is so un-polished for the Show devices—or at least for this one.

      The hardware seems pretty good, however. But they really need to get their software to be more consistent and the UI to be iess cheaply designed and use better typefaces. But you might still find it useful. The small size means you can cram it into a small corner somewhere.

      But prepare for weirdness with the software and having to baby this thing along in ways you aren’t used to with other devices.

    4. Mark

      I bought this on Prime Deals day, and I got an excellent price. So, what do you do when something you’ve considered goes on sale?

      If you said “Buy 5 of them”, I like the way you think. I did just that. So now I have instant video call access between the various rooms in the house.

      With it being on sale, and not quite the biggest or latest edition…I expected a little bugginess, maybe some small issues. This turned out not to be the case at all.

      The touchscreen is appropriately responsive (not as good as your iPhone touchscreen, but not as bad as a Panasonic Tablet).

      The sound is great right out of the box, but you can also adjust your bass, treble and mid. I saw no need to do so, so I’ll not expand on that.

      The video is acceptable (it’s not studio quality, I mean, come on guys). The screen size is like a small cellphone. I can clearly see/read backgrounds during calls, so this is very acceptable.

      This was entirely worth the price I paid. I’m a big fan of Alexa and use it to control space heaters and lighting in the house, so bear that in mind. If you’re just dabbling in Alexa, go for an echo dot. If you are very serious about Alexa, maybe go for the 10 inch version of show.

      If you want a lot of Alexa shows, go for this.

    5. Tom2154

      Amazon let me set this up before it even arrived through my Amazon app. When it did arrive, I merely plugged it in and answered a few questions about my current preferences and it was done.

      Put away that cell phone when somebody comes to the front door! By the time you fumble around getting the phone out of your pocket and looking for the app and tapping the icon, the person has gone anyhow. With this Echo Show, just say “Alexa, show me the front door” and immediately you see who is standing there .

      WATCH OUT FOR a loose plug. The power cord must be pushed in firmly until you hear it “click”. Otherwise it will fall out after a few minutes. That happened to mine and I thought for a minute it was defective. When I picked it up to see if there was a power button, the cord fell right out.

    6. Charles D Foss

      10.28.2023
      After 5 chats and being lead down a prime-rose path-they finally admitted that there is a problem with the system for this device and it is unknown when it will be up and working. It’s been 60 hours now and if I don’t receive the promised email that all is OK within the next 72 hours -this piece of junk goes back.

      10.29.23 Received a call from Amazon support. A patch was released to fix the problem of the set up sequence. The Echo Show 5 (2023 release) is working as it was designed to. I have changed my rating of one star to a five star. I also would rate the customer service rep ( lady by the name of Caitian) a FIVE star for her handling of this manner.

    7. Space Ghost….

      The short answer is this is a very good device, and I would recommend it. So why 4 stars? Well, I am basing this on the 1st GEN of the Show 5 and just Alexia issues in general. I will list the cons first and then get to the positive. The 1st GEN and 2nd GEN are basically the same almost no difference from what I understand.

      – My overall biggest issue and this is all Alexia devices, she just does not listen. Basically she is temperamental! She thinks you say something other than what you said or just makes suggestions for no reason. When you ask her to stop it is not fast at all. AMAZON FIX THIS!!!!!!! This is sort of like a partner or friend that is upset and will not stop talking. Yes, you know what I am talking about….lol

      – The software OR firmware needs to be updated or improved. Amazon absolutely needs to have a enable or disable all for all the screen options. For example, most people turn off nearly all the options in the Home and Clock area; there are a ton, and you need to do one-by-one.

      – When making changes, there is a delay. Took nearly 3 or 4 min for the clock interface to change. Should be immediate and then if I don’t like to allow me to go back. Instead, I make a change and I thought was broken because nothing happens; tried 5 times After a few min it finally switched.

      – Improved, however, there is still a big delay the touch screen.

      – Amazon really needs give you the options to have her stop telling asking you if you want to buy amazon music if you ask to listen to a particular artist. It will play it but first tells asks if you want to buy music for X $ a month.

      THE POSITIVES:
      + The Sound is greatly improved except for her voice itself. If listening to music, you 100% do get better sound from the previous version. Main reason I got it.

      + The screen size is the same, but the body is a smaller footprint.

      + It is no longer rectangular, but more of a curved design so just looks nicer.

      + As I mentioned earlier, the touch screen is better but still not great. However, it is a little faster and not worse so I guess a win.

      Overall it boils down to this….. if you have a 1st or 2nd gen and you are happy with the audio then skip it not necessary. However, if you want better sound for music then I say it’s worth it. If you do not have any Show device the 5 is a nice choice especially if using on a nightstand.

    8. iHaveaProblem

      TL;DR:
      The Echo Show 5 is a compact and versatile smart display with enhanced features. It offers an improved visual experience, powerful audio output, and seamless integration with Amazon Alexa. However, the camera resolution and limited app support may be potential drawbacks for some users. When compared to other smart display options, the Echo Show 5 stands out for its compact size and affordability.

      Review:

      The Echo Show 5 is a compact and versatile smart display that combines the convenience of a smart speaker with the added benefits of a screen. With its enhanced features, it offers a range of capabilities for users seeking a visual and interactive experience.

      One of the standout advantages of the Echo Show 5 is its improved visual experience. The 5.5-inch display provides clear and vibrant visuals, making it ideal for tasks such as video calling, watching videos, browsing recipes, and viewing information at a glance.

      The audio output of the Echo Show 5 has also been upgraded, delivering powerful and immersive sound. Whether you’re listening to music, podcasts, or streaming content, the device offers an enjoyable audio experience.

      The integration with Amazon Alexa, the voice assistant, is seamless and allows for convenient hands-free control of various smart home devices, streaming services, and more. You can control compatible smart devices, set timers and reminders, check the weather, and access a wide range of Alexa skills.

      In terms of affordability and compact size, the Echo Show 5 stands out compared to other smart display options. It offers a more budget-friendly choice without compromising on essential features and functionality.

      However, it’s worth noting that the camera resolution on the Echo Show 5 may not be as high as some other devices on the market. While it still provides adequate video calling functionality, those seeking higher-quality video may prefer alternative options.

      Additionally, the app support on the Echo Show 5 is somewhat limited compared to other devices. While popular streaming services like Amazon Prime Video and Netflix are supported, the availability of third-party apps may vary. This could be a consideration for users who heavily rely on specific apps or services.

      When comparing the Echo Show 5 to other smart display options, its compact size and affordability make it an attractive choice. It offers a good balance between features and cost, making it suitable for users who prioritize convenience and value.

      In summary, the Echo Show 5 is a compact and versatile smart display with enhanced features. Its improved visual experience, powerful audio output, and seamless integration with Amazon Alexa make it a valuable addition to any smart home. However, the camera resolution and limited app support may be potential drawbacks for some users. When compared to other smart display options, the Echo Show 5 stands out for its compact size and affordability.

      Pros:
      – Improved visual experience with a clear and vibrant 5.5-inch display
      – Powerful audio output for an enjoyable listening experience
      – Seamless integration with Amazon Alexa for hands-free control
      – Compact size and affordability compared to other smart display options

      Cons:
      – Camera resolution may not be as high as some other devices
      – Limited app support for third-party applications and services

    9. Isabella

      So many awesome features with this device!

      Backstory: I have been a long-time user of one of the older echo dot models. I love being able to control so many things with just my voice so when I finished building a home office, I knew I needed a device for that room. After debating between the Show and Pop, I decided on this. Below I will include why, as well as my experience so far.

      -Intercom: With my new office (which is in a separate building but same grounds as my home) it can be hard to know when my family is trying to reach me for something. We were about to order an intercom system when I looked into this. We already have an older model in the kitchen so after setting up my new model, I simply added the phone number connected to the other account allowing us to call each other when needed.

      -Music: I love listening to music while crafting. Having a screen to control the music, instead of a phone which often glitches, is a game changer. I also love that the lyrics show!

      -Clock: Simple, but it’s great to look over and see the time

      – Photo frame: If you know me, all I think about is my grandparents’ dog. I was able to upload some of my favorite photos of him so whenever I want, I can look up and see him. Also, a great conversation starter

    10. Amazon Customer

      I hesitated before picking up. With so many phones tablets computers is this really necessary? Well I have to say, not necessary. Without it you won’t feel any differently, but with it, things become so much fun. A handsize alarm/clock, a 5-inch live news TV, a bluetooth speaker, and all voice-controlled. I am not only a satisfied purchaser but a happy one. Still digging out more functions from this little thing. It’s a perfect match for desktop computing, kitchen, bedroom, and small garage. The only place I can think of not to use it maybe it’s the living/ gaming room. OK BUT: No battery. So if you move it often like me there’s a one minute boot time.
      Edited: I found out video chatting is not available now. Alexa told me I will be notified when (or if?) available. Not big deal for me but I don’t want to waste such a nice vivid sharp screen. Please fill it with my friend’s funny faces 🙂

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    All-new Echo Show 5 (3rd Gen, 2023 release) | Smart display with 2x the bass and clearer sound | Charcoal
    $39.99